Refund & Cancellation Policy
Last Updated: 21 July 2026
This policy applies to all purchases made on RA Buddy for Content Creator subscriptions, courses, and other paid services.
1. Nature of Purchases
Purchases on RA Buddy are for access to content, tips, courses, or communication services provided by independent Content Creators. They are not investment products, and payment does not guarantee any financial return, profit, or specific outcome.
2. General Refund Policy
Refund eligibility, cooling-off periods, and specific terms are set by each Content Creator and displayed on the subscription/product page before purchase. Unless a Content Creator specifies otherwise, all sales on RA Buddy are final and non-refundableonce access to content has been granted, since digital content cannot be “returned.” If a Content Creator explicitly offers a refund window (e.g., “7-day money-back guarantee”), that offer is honored as stated on their listing and is the Content Creator’s obligation, facilitated by RA Buddy.
3. Non-Delivery / Technical Failure
If you paid but did not receive access due to a technical error on RA Buddy’s platform, contact us within 7 days at support@rabuddy.in with your payment reference. We will investigate and, where the fault is confirmed to be platform-side, process a full refund within 7–10 working days.
4. Cancellation of Recurring Subscriptions
You may cancel auto-renewing subscriptions any time from your account dashboard before the next billing cycle. Cancellation stops future billing but does not entitle you to a refund for the current billing period already paid, unless the Content Creator’s specific policy states otherwise.
5. Disputes Regarding Content Quality or Accuracy
RA Buddy does not adjudicate disputes about whether a tip, recommendation, or course “worked” or was profitable — investment outcomes are inherently uncertain and are not a valid basis for a refund. If you believe a Content Creator engaged in fraud, misrepresentation of SEBI registration, or guaranteed-return claims, report it to support@rabuddy.in and to SEBI SCORES; such reports may result in Content Creator suspension and, at RA Buddy’s discretion, a goodwill refund, but this is not automatic or guaranteed.
6. How to Request a Refund/Cancellation
Email support@rabuddy.in with your registered email, transaction ID, and reason. Approved refunds are processed to the original payment method within 7–10 working days, subject to payment gateway timelines.
7. Chargebacks
Raising an unauthorized chargeback with your bank/card issuer without first contacting RA Buddy support may result in suspension of your account pending resolution.
8. Contact
Rabuddy Fintech · support@rabuddy.in